Reel Unlimited help center

Understanding one-time projects for large or complex design needs.

Async comm. Pre-sales: chat/email. Clients: priority support. PM: daily updates. Creatives: 12-24h response.

Async company. Written comm. via dashboard, live chat, email. Response within 24 hours.

Writing samples and portfolio available on website, showcasing 5-star SEO-optimized content.

Contact via email, live chat, or Slack (priority for clients).

Revisions take 24 hours for graphic design, longer for web/UX/UI. Contact PM for delays.

Output: progress update. Turnaround: time for initial draft. Draft: concept for review. Delivery: final files.

Same-day delivery available for requests before 9 AM on business days. After 9 AM, next business day.

Cut-off time is 10 AM in respective time zones. Requests after cut-off are considered the next day.

Reel Unlimited works in EST, ACST, and CEST time zones with 9 am - 5 pm hours and cut-off times.

Vetted designers from 30+ countries. Diverse talent pool ensures quality and client satisfaction.

Vetted writers from US, UK, Canada, Australia. Matched based on expertise and availability.

Dedicated designers ensure consistency. Assigned based on previous work, quality, and preference.

Visit our portfolio to see our latest 5-star designs for logos, illustrations, and websites.

Log in, click "Create request," fill out the brief form, and submit. Status updates provided.

Yes, select "For resell" for exclusive rights. White Label clients get reselling rights by default.

We use SurferSEO, Frase, or Contentpace for free to optimize content based on your target keywords.

Dedicated writers ensure consistency. Assigned based on previous work, quality, and preference.

At the end of each month, your rewards are calculated and available for cash-out via PayPal with no minimum threshold.

Our cookies remain active for 30 days.

Here are the types of files and software we support at Reel Unlimited.

We offer unlimited revisions on all draft designs, content, and logos until the client approves the final content.

Request revisions using annotation link, Slack, or comments. Unlimited revisions until satisfied.

We use Figma, Adobe Suite, Surfer SEO, Grammarly, Copyscape, Slack, Intercom, Webflow, and Shopify.

Approval locks in design style; completed tasks can't be changed or refunded. Request revisions if needed.

Legacy Reel Unlimited subscriptions are being upgraded with increased features at no extra cost.

Discover which design requests your Reel Unlimited subscription covers.

Get a look at our step-by-step guide on how to submit copywriting tasks to the Reel Unlimited dashboard.

At Reel Unlimited, we do not offer phone support

At Reel Unlimited, we provide custom designs crafted from scratch or designs that combine custom work with customized stock elements, depending on the best approach for the client's brief.

Reel Unlimited caters to clients globally! Our team collaborates remotely with you, regardless of your location, to handle your design needs.

Reel Unlimited offers affordable design subscription services starting at just $695 per month, covering all the designs you need for your day-to-day startup activities.

In order to provide transparency and protect the privacy of our customers, we have developed the following data deletion policy.

Yes, we at Reel Unlimited, we use Stripe to handle all our payments.

Reel Unlimited values its customers and aims to offer competitive prices through its dynamic discount policy.

Learn how to cancel your Reel Unlimited subscription.

I subscribed to Reel Unlimited but haven't had time to check my tasks. Can you extend my refund period?

A Reel Unlimited affiliate promotes our graphic design subscription and earns a 10% recurring revenue share from each sale they facilitate.

Joining the our Affiliate Program comes with certain responsibilities and guidelines to ensure the integrity of our brand and the program.

Understand active projects, definitions, statuses, and how many are included in your subscription.

Exciting Updates to the Reel Unlimited Affiliate Program!

Before purchasing a trial, please read carefully to understand our one-week trial process including what is and is not included.

Learn about Reel Unlimited's no-contract policy and the flexibility it offers clients in managing their subscriptions.

Discover Reel Unlimited's copyright policy and how it grants full copyright ownership to clients with active subscriptions, even after the subscription ends.

Discover how quickly you can begin using Reel Unlimited's services after subscribing.

Here is a simple list of all official regional domain names and affiliated websites owned and operated by Reel Unlimited.

Learn more about how the Reel Unlimited money back guarantee works.

This article outlines the eligibility requirements and restrictions for clients, designers, and contractors using Reel Unlimited.

In some specific situations, Reel Unlimited may provide store credits as a form of refund or discount to its customers.

Here are a few of the rules of our affiliate program you should know.

Learn more about how we handle support for existing clients and potential clients.

If you are unsatisfied with our services, let us know within 7 days of your purchase, and we will refund your money, no questions asked.

When you subscribe to Reel Unlimited, all content created for you during your active membership is subject to this copyright policy.

Reel Unlimited charges a one-time administration fee of $30 to cover the costs associated with processing refunds, including Stripe fees.

Reel Unlimited collects some Personal Data from its Users. This document can be printed for reference by using the print command in the settings of any browser.

These terms of service inform you about our procedures regarding a legally binding agreement between you and our services & website.

Learn about unsupported design services by Reel Unlimited

Discover who the ideal customers for Reel Unlimited are.

Explore Reel Unlimited's one-week paid trial for design and copywriting services.

Learn about Reel Unlimited's policy on pausing your design subscription.

At Reel Unlimited, we deliver most projects within 24-48 hours.

Understand the estimated turnaround times for design requests and learn about the turnaround policy.

Find out which currencies Reel Unlimited accepts for billing.

Explore Reel Unlimited's subscription plans, including monthly, quarterly, and yearly options, and understand how renewals and billing cycles work.

Learn about Reel Unlimited's cancellation policy, including the effects on ongoing projects, account access, and data retention.

Discover Reel Unlimited's refund policy for new clients within 7 days of signing up, subject to a small processing fee.

Learn how a design subscription can help you outsource your design needs affordably and conveniently, allowing you to focus on your business.

Discover Reel Unlimited's design and copywriting subscription plans, starting at $95 for the first week, with custom options available for personalized needs.

Understand legacy design subscription plans and how they affect your Reel Unlimited account.

Our small human team values feedback, mutual respect, and honest collaboration.

It takes only 5-10 minutes to subscribe, complete the onboarding process, and request your first design projects.